Kim Robbins currently serves as first vice president and chief operating officer for the Federal Reserve Bank of Kansas City. She has responsibility for operations, risk, finance, human resources, information technology and Treasury Services. She is a member of the Kansas City Bank’s Management Committee, which is responsible for strategic planning and policy direction. She also serves on several System committees and Treasury executive oversight roles. She assumed her current role in March of 2024.
Ms. Robbins began her career at the Omaha Branch in 1996 where she held analyst positions in Cash Services and Human Resources. She transferred to the Kansas City Office in 1998 and was promoted to a supervisory position in the Savings Bonds Department in 1999. She left the Bank in 2000 and held various financial and merchandising positions with GAP, Inc. and Payless ShoeSource prior to rejoining the Bank in 2007 as a manager in the Customer Relations and Support Office (CRSO).
Ms. Robbins was promoted to assistant vice president in the National Service Desk in 2010 and vice president in 2012 and assumed senior leadership responsibilities for the National Service Desk operations. She was named vice president of the Financial Services Policy Committee in 2016 and senior vice president in 2017. She assumed responsibilities as Chief Administrative Officer of FedNow in 2020 and in 2021, she joined Federal Reserve Financial Services as Chief of Enterprise Services.
Ms. Robbins holds a B.S. degree in Business Administration from the University of Nebraska, Lincoln.