Biography

Carmen Tapio joined the Federal Reserve Bank of Kansas City’s Board of Directors in 2024. She previously served on the External LinkOmaha Branch Board of Directors since 2021.

Mrs. Tapio is a transformative leader and builder of all things business, people, and community. She is the owner and chief executive officer of North End Teleservices LLC, which provides business process outsourced services to commercial and government entities. North End Teleservices has been recognized on the Inc. 5000 list of fastest-growing companies for four consecutive years, has injected over $400 million dollars into Nebraska’s economy, and was named by the U.S. Chamber of Commerce as one of the Top 100 Small Businesses in America.

Her commitment to creating jobs and changing lives has led her to establish Forever North Real Estate Company, another history-making enterprise that is making the largest private investment in North Omaha. Working in and alongside the community, Mrs. Tapio is reimagining North Omaha and setting it on a promising path, aligned with the visionary promise of a bustling community where its members can work, live, and play. She is also the founder of Nebraska Black Women United, an 800 plus strong, purpose-driven organization.

Mrs. Tapio is the 2023 Inspire Awards Woman of the Year, and former USA Today Woman of the Year Nebraska Honoree. She was inducted into the 2022 Omaha Business Hall of Fame and is on Forbes Next 1000 List of Inspiring Entrepreneurs as well as a 2021 Enterprising Woman of the Year.

Mrs. Tapio is leading the Omaha business community as 2023 and 2024 chair of the Greater Omaha Chamber of Commerce. She also serves on a number of other boards including Werner Enterprises Board of Directors as ESG Committee chair and the Ewing Marion Kauffman Foundation Board of Trustees. She is a Peter Kiewit Foundation Trustee, a University of Nebraska Foundation Trustee, a member of the University of Nebraska Medical Center Finance Committee and a member of the Henry Doorly Zoo and Aquarium board.

Learn more about Mrs. Tapio in TEN Magazine.