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Business Activity Fell in August

The month-over-month services composite index was -3 in August, down from 14 in July and 5 in June (Tables 1 & 2). The composite index is a weighted average of the revenue/sales, employment, and inventory indexes. Wholesale trade and leisure/hospitality activity fell considerably, while education and health services? activity rose. The month-over-month indexes were mixed, with moderate declines in the inventory and employment indexes. The monthly general revenue/sales index fell from 19 to 0 and employment fell from 4 to -4. The year-over year composite index increased slightly from 10 to 11, with activity in consumer services stronger than business services. The capital expenditures index continued to tick down from 16 to 14. Expectations for future activity in services fell considerably from a reading of 24 to 5, driven primarily by general revenue/sales.

Services Composite Indexes

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Chart 1 is a time series from August 2025 to August 2026 showing the services composite diffusion index of activity versus a month ago and versus a year ago.
Date Vs. a Month Ago Vs. a Year Ago
Aug-25 3 12
Sep-25 -6 3
Oct-25 -4 8
Nov-25 -6 6
Dec-25 1 -1
Jan-26 2 19
Feb-26 6 11
Mar-26 15 8
Apr-26 3 8
May-26 10 12
Jun-26 5 10
Jul-26 14 10
Aug-26 -3 11

Composite Indexes vs. a Year Ago by Sector

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Chart 2 is a time series from August 2025 to August 2026 showing the year-over-year composite index for the consumer services sector and the business services sector.
Date Consumer Services Business Services
Aug-25 14 7
Sep-25 6 -3
Oct-25 20 -15
Nov-25 11 -5
Dec-25 1 -2
Jan-26 22 10
Feb-26 12 11
Mar-26 11 0
Apr-26 9 6
May-26 17 3
Jun-26 9 12
Jul-26 10 11
Aug-26 13 10

Special Questions

This month, contacts were asked special questions about factors for increases in production and turnover. Over a third (38%) of firms reported their primary factor allowing them to increase production without adding workers was reduced turnover, 31% reported their primary factor was technology improvements, 27% reported they have not been able to increase production without adding workers, 3% reported it was outsourcing, and 1% reported their primary factor was not listed (Chart 3). Firms were also asked about their employee turnover this year compared to their typical turnover level. Over half (54%) of firms reported unchanged turnover, 16% reported slightly lower turnover, 14% reported slightly higher turnover, 12% reported significantly lower turnover, and 4% reported significantly higher turnover this year (Chart 4).

Selected Services Comments

“Although we have seen a huge reduction in our overall input prices, we have had huge increases in the shipping costs of our inventory. The increases in shipping exceed 40%. These additional costs have put a great amount of pressure on small businesses.”

“It's still rough but improving.”

“Business remains poor and uncertainty remain high.”

“Consumers continue to be cautious and affected by high gasoline and food prices.”

“As a small business, we do not currently have the capital to invest in AI at this point.”

“We are cautiously growing to meet demand but are being very careful and looking for any sign that things might change.”

Survey Data

Current Release

Historical Monthly Data

About the Services Survey

The views expressed are those of the authors and do not necessarily reflect the positions of the Federal Reserve Bank of Kansas City or the Federal Reserve System.

Authors

Cortney Cowley

Assistant Vice President and Oklahoma City Branch Executive

Cortney Cowley serves as Oklahoma City Branch Executive and Assistant Vice President for the Federal Reserve Bank of Kansas City. Cowley joined the Bank in 2015 as an economist …

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Megan Williams

Associate Economist and Senior Manager

Megan Williams is Associate Economist and Senior Manager in the Regional Affairs department at the Kansas City Fed’s Oklahoma City Branch office. In this role, she is responsibl…

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