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Business Activity Rose Moderately in May

The month-over-month services composite index was 10 in May, up from 3 in April, and down from 15 in March (Tables 1 & 2). The composite index is a weighted average of the revenue/sales, employment, and inventory indexes. Activity in the tourism sector and retail trade grew, while restaurant services declined. All month-over-month indexes were positive except for the temporary and part-time employment and credit conditions indexes. Most month-over-month indexes rose from last month except wages and benefits, selling price index, and temporary and part-time employment. The monthly general revenue/sales index grew from 6 to 12, while employment increased slightly with a reading of 5. The year-over-year composite index increased from 8 to 12, driven by gains in consumer services. Capital expenditures rose sharply from 7 to 21. Expectations for future activity in the services sector cooled, driven primarily by general revenue/sales and employment.

Services Composite Indexes

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Chart 1 is a time series from May 2025 to May 2026 showing the services composite diffusion index of activity versus a month ago and versus a year ago.
Date Vs. a Month Ago Vs. a Year Ago
May-25 8 8
Jun-25 2 11
Jul-25 -3 1
Aug-25 3 12
Sep-25 -6 3
Oct-25 -4 8
Nov-25 -6 6
Dec-25 1 -1
Jan-26 2 19
Feb-26 6 11
Mar-26 15 8
Apr-26 3 8
May-26 10 12

Composite Indexes vs. a Year Ago by Sector

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Chart 2 is a time series from May 2025 to May 2026 showing the year-over-year composite index for the consumer services sector and the business services sector.
Date Consumer Services Business Services
May-25 9 5
Jun-25 8 17
Jul-25 -7 17
Aug-25 14 7
Sep-25 6 -3
Oct-25 20 -15
Nov-25 11 -5
Dec-25 1 -2
Jan-26 22 10
Feb-26 12 11
Mar-26 11 0
Apr-26 9 6
May-26 17 3

Special Questions

This month, contacts were asked special questions about changes in input and output prices and hiring and capital investment plan changes. Almost half (49%) of firms reported their input prices are changing more often, 16% reported their input prices are changing less often and 35% reported their input prices are changing at about the same rate. Over a quarter (27%) of firms reported their output prices are changing more often, 19% reported their output prices are changing less often, and 49% reported output prices are changing at about the same rate as 2025 (Chart 3). Firms were also asked about any changes in their hiring and capital investment plans since the start of the year. Almost a quarter (24%) of firms expected to hire fewer workers, 16% expected to hire more workers, and 60% have not changed their hiring plans. Over two-thirds (68%) of firms have not changed their capital investment plans, 14% expected to decrease capital investments, and 18% expected to increase capital investments (Chart 4).

Selected Services Comments

“Business continues to be very challenging. Input prices that stabilized late last year are in chaos again due to oil prices, etc. We need stability.”

“Retail consumer traffic is slow.”

“Fuel costs and customer sentiments are dangerously impacting our sales.”

“Consumers are holding back on discretionary services.”

“It is getting difficult for us to stay in business due to low demand for outsourcing staffing.”

“We anticipate continued competitive pressure in the labor market.”

“Labor availability continues to be the governor of growth.”

Survey Data

Current Release

Historical Monthly Data

About the Services Survey

The views expressed are those of the authors and do not necessarily reflect the positions of the Federal Reserve Bank of Kansas City or the Federal Reserve System.

Authors

Cortney Cowley

Assistant Vice President and Oklahoma City Branch Executive

Cortney Cowley serves as Oklahoma City Branch Executive and Assistant Vice President for the Federal Reserve Bank of Kansas City. Cowley joined the Bank in 2015 as an economist …

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Megan Williams

Associate Economist and Senior Manager

Megan Williams is Associate Economist and Senior Manager in the Regional Affairs department at the Kansas City Fed’s Oklahoma City Branch office. In this role, she is responsibl…

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