Kira M. Lillard is Technical Services Librarian in Research Support Services (RSS) at the Federal Reserve Bank of Kansas City. Prior to joining the Bank in April 2020, she was Digital Content Director at Ebeacon, helping build and market multi-function online catalogs. She holds a BA from The Colorado College, an MA in Asian Studies from the University of Hawai’i and an MLS from Emporia State University. Her research interests include web accessibility, usability, and universal design.

Research Working Papers