About This Event

Join the Federal Reserve Board (Board) and Federal Reserve Bank of Kansas City (FRB) for a virtual innovation office hours program from September 28-30, 2021. The program is designed to facilitate discussions about community banking innovation and will feature one-on-one sessions with financial institutions and technology firms offering financial products and services (fintechs).

Office Hour Sessions

Financial institutions and fintechs may register for virtual office hour one-on-one sessions. These 45-minute sessions are two-way learning opportunities for both firms and Federal Reserve staff, and discussions may focus on any aspect of financial technology innovation.

Interested firms can apply for one-on-one sessions by completing the application form. There are a limited number of meeting times available. Firms will be notified regarding selection for one of the individual sessions. Additional details can be found at the Federal Reserve Board’s Office Hours webpage.

NOTE: Application submission is required by September 14, 2021.

Public Events

The Innovation Office Hours Kickoff Event on Tuesday, September 28, 2021 at 9:00 a.m. CT will feature a fireside chat with Board Governor Michelle Bowman and FRB President Esther George.

Board Deputy Director Jennifer Burns and FRB Senior Vice President Tara Humston will co-host the Closing Event on Thursday, September 30, 2021, at 1:00 p.m. CT.

NOTE: Registration is required by September 24, 2021

External LinkRegister Now


Who should attend:

  • Supervised Institutions
  • Fintechs (technology firms offering financial products and services)

Community Banking Innovation Office Hours - FAQs

Who can attend office hours?

The Federal Reserve Board is committed to supporting responsible innovation, both by the firms we regulate directly, and in the financial market broadly. Almost all supervised financial institutions, including holding companies, as well as non-bank fintech firms can request a personalized session during office hours. We believe community banks and their potential fintech partners will find sessions particularly helpful.

How long are sessions?

You’ll have our undivided attention in your own 45-minute conversation with the Fed. It’s a great opportunity to let us know what’s on your mind

Are sessions face-to-face?

Yes, but online. Sessions are designed as intimate two-way learning opportunities between you and Federal Reserve staff. For the health and wellbeing of everyone, our Federal Reserve Bank of Kansas City sessions will all be virtual. Thanks for understanding and we look forward to connecting!

Is there anything you won’t talk about?

We kindly ask that discussions during Community Banking Innovation Office Hours relate to financial technology innovation only. Federal Reserve staff cannot provide new guidance or supervisory opinions during your session.

What happens if I’m not selected for a session?

We’re working to accommodate as many requests as possible, but timeslots for Community Banking Innovation Office Hours with the Board are limited.

The Federal Reserve Bank of Kansas City fintech team is happy to help you navigate the regulatory and supervisory system, so reach out if you’d like to talk with us. We’re here year-round.

About Fintech Innovation Office Hours

The Federal Reserve Board is co-hosting External LinkFintech Innovation Office Hours with each Reserve Bank around the country. It’s a unique opportunity for companies to meet with staff from the nation’s central bank to exchange ideas and gain insights about financial innovation.

Additional Information

For additional information, please contact the Federal Reserve Bank of Kansas City Fintech team.


Sept. 28, 2021

9:00 a.m. 9:45 a.m.

Community Banking Innovation Office Hours Kickoff Event

  • Virtual

Opening Remarks

Fireside Chat

external Michelle W. Bowman
Federal Reserve Board Governor
Esther L. George
President and Chief Executive Officer
10:00 a.m. 4:00 p.m.

Office Hours

  • Virtual

Sept. 29, 2021

9:00 a.m. 4:00 p.m.

Office Hours

  • Virtual

Sept. 30, 2021

9:00 a.m. 11:00 a.m.

Office Hours

  • Virtual

1:00 p.m. 2:00 p.m.

Closing Event

  • Virtual

Closing Remarks

Innovation Discussion

pdf Jennifer Burns
Deputy Director Division of Supervision & Regulation, Federal Reserve Board of Governors
Tara Humston
Senior Vice President - Supervision and Risk Management Division, Federal Reserve Bank of Kansas City
2:00 p.m. 4:00 p.m.

Office Hours

  • Virtual