Business expanded moderately in November

Tenth District services activity expanded moderately in November and expectations for future growth also increased (Chart 1). Input and selling price indexes continued to increase, and at a faster pace compared with a month ago and a year ago. Expectations for future selling prices also rose.

The month-over-month services composite index was 10 in November, up from -5 in October, but slightly lower than 16 in September (Tables 1 & 2). The composite index is a weighted average of the revenue/sales, employment, and inventory indexes. Almost all of the month-over-month indexes increased in November. The indexes for employment, employee hours, and inventories all rebounded back into positive territory. The general revenue/sales index also jumped up, driven by increased retail, wholesale, real estate, and restaurant activity. Year-over-year services indexes also grew, as the composite index picked up from 21 to 31 compared to last month. Overall expectations for future services activity expanded from 20 to 29, the highest expected composite index in over a year.

Composite Index vs. a Month Ago

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Date Composite
Nov-18 14
Dec-18 11
Jan-19 15
Feb-19 10
Mar-19 -2
Apr-19 12
May-19 15
Jun-19 1
Jul-19 -1
Aug-19 17
Sep-19 16
Oct-19 -5
Nov-19 10

Special questions

This month contacts were asked special questions about employment plans and changes in wages and salaries to attract or retain employees. Exactly 48 percent of District business contacts expected their firms to leave employment unchanged over the next 12 months, and another 48 percent expected their firms to increase employment levels (Chart 2). Over 34 percent of contacts indicated they were increasing wages and/or salaries for most job categories by more than in previous years to attract new hires, and 33 percent of contacts indicated they were increasing wages and salaries for most job categories in order to retain existing employees (Chart 3). Additionally, 38 percent and 36 percent of firms reported increased wages and salaries for selected job categories by more than in the past few years in order to attract new hires or retain existing employees, respectively.

Selected Services comments

"Qualified employees are becoming hard to find. Also, new employees are not motivated."

"Immigration (lack of policy) continues to put strain on the technology labor markets."

"The economy seems to be slowing due to political uncertainty and corporate caution in spending budgeted monies. We are building cash reserves."

"Our business has been very strong, the outlook for future business from our customers is very positive. We will hire and subsequently purchase additional equipment once we are able to hire more [workers]."

"Trying to predict the future has never been harder."

"In terms of recruitment and retention… regardless of credentials, there is still a need to train to the position or on-board. Technology has decreased productivity not increased productivity and it has added to retention challenges. We have transitioned to a new electronic system so have had to spend more on salaries the past few months but saw less in revenue the past two months."

"Better start to this month."

"The fall market overall has been stronger than I have seen it in the last five years."

"Energy business employment decrease is a drag on [our industry]."

"For some positions we are offering $1 or more per hour more than last year for those jobs."

"Over the last year we have moved hourly wage rates up $2-5 per hour."

Survey Data

PDFCurrent Release

Excel SpreadsheetHistorical Monthly Data

About the Services Survey


Chad Wilkerson

Vice President, Economist and Oklahoma City Branch Executive

Chad Wilkerson is Branch Executive of the Kansas City Fed’s Oklahoma City Branch office. In this role, he serves as the Bank’s lead officer and regional economist in Oklahoma. He…