Donna J. Ward is senior vice president of the Administrative Services Division and a member of the Federal Reserve Bank of Kansas City’s Management Committee, which is responsible for strategic planning and policy direction.
Ms. Ward leads the Kansas City Fed’s administrative functions, including Financial Management, Enterprise Risk and Strategy, Facilities Management, and Law Enforcement. In this role, she oversees financial operations, risk management and strategic planning support, facilities operations and protective services across Tenth District locations, and other internal support services. Ms. Ward also has oversight for the Human Resources Technology Center, which serves as the central HR technology service provider for the 12 Reserve Banks.
Ms. Ward began her career at the Kansas City Reserve Bank in 1989 as an assistant examiner. She achieved commissioned examiner status in 1994 and held various examiner and leadership positions in the Supervision and Risk Management Division prior to being appointed assistant vice president in 2003. In 2007, Ms. Ward was promoted to vice president and assumed responsibility for the Human Resources department. She was named senior vice president in 2010. Ms. Ward holds a bachelor’s degree in Business Administration from Drury University and a Masters of Business Administration from the University of Missouri-Kansas City (UMKC).
Ms. Ward currently is a member of the Downtown Council of Kansas City and the Central Exchange, and serves on the UMKC Bloch School Executive Education Advisory Board. In addition, she has consulted the Central Bank of Iraq on strategic planning and workforce development strategies on behalf of the Financial Services Volunteer Corps.