Retail payments systems around the world have entered a period of dramatic change. This conference explored the changing retail payments landscape and assessed the extent to which central bank payments policies should correspondingly be altered. The conference brought together three principal audiences – industry participants, policy makers, and academics – for an exchange of views and thoughts. Questions addressed included: How do payments markets differ from other markets? How do consumer preferences impact industry outcomes? Are payments markets sufficiently competitive and safe? If not, what private and public policies would be beneficial? Should central bank policies to ensure smoothly-functioning payments systems be adapted in light of the dynamic changes underway? More specifically, what role should central banks play as operators and overseers in the retail payments system of the future.

PDF2009 Conference Proceedings

PDFForeword
Thomas M. Hoenig

President and Chief Executive Officer
Federal Reserve Bank of Kansas City

PDFContributors

PDFConference Summary

PDFBruce Summers
Former Director
Federal Reserve Information Technology

PDFKeynote Address

PDFGeneral Discussion

PDFDan Hesse
Chief Executive Officer
Sprint Nextel Corporation

PDFSession 1: The Changing Retail Payments Landscape: An Overview
PDFPaper | PDFCommentary | PDFGeneral Discussion |

Author

PDFHarry Leinonen
Advisor to the Board, Financial Markets and Statistics
Bank of Finland

Discussant

PDFTony Hayes
Partner
Oliver Wyman Group

PDFSession 2: Determinants of Consumer Payments Usage
PDFPaper | PDFCommentary | PDFGeneral Discussion |

Author

PDFMarc Rysman
Associate Professor of Economics
Boston University

Discussant

PDFKylie Smith
Manager, Payments Policy
Reserve Bank of Australia

PDFSession 3: Economics of Payments Markets
PDFPaper | PDFCommentary | PDFGeneral Discussion

Author

PDFSujit Chakravorti
Senior Economist
Federal Reserve Bank of Chicago

Discussant
PDFDennis Carlton
Professor of Economics
University of Chicago

PDFSession 4: Implications of the Changing Payments Landscape for Competition and Efficiency of Retail Payments Systems
PDFPanel Discussion | PDFGeneral Discussion

Moderator
PDFWiebe Ruttenberg
Head of Market Integration Division, DG Payments and Market Infrastructure
European Central Bank

Panelists
PDFMatthew Bennett
Director of Economics
UK Office of Fair Trading

PDFGwenn Bézard
Co-founder and Research Director
Aite Group

PDFDickson Chu
Vice President of Global Product and Experience
PayPal

PDFAdam Levitin
Professor
Georgetown Law School

PDFSession 5: Implications of the Changing Payments Landscape for Integrity of Retail Payments Systems
PDFPanel Discussion | PDFGeneral Discussion

Moderator

PDFMark Greene
Chief Executive Officer
FICO

Panelists

PDFCathy Allen
Chairman and Chief Executive Officer
The Santa Fe Group

PDFDaniel Eckert
Senior Vice President
HSBC Card and Retail Services

PDFPaola Masi
Head of Payments Division
Bank of Italy

PDFJames Van Dyke
President
Javelin Strategy and Research

PDFSession 6: The Future Role of Central Banks in Retail Payments: The Central Bank as Operator
PDFPaper | PDFCommentary | PDFGeneral Discussion

Authors
PDFRichard Oliver
Executive Vice President and Retail Payments Product Manager
Federal Reserve Bank of Atlanta

PDFStuart E. Weiner
Vice President and Director of Payments System Research
Federal Reserve Bank of Kansas City

Discussant

PDFJoshua Peirez
Group Executive, Innovative Platforms Global Products and Solutions
MasterCard Worldwide

PDFSession 7: The Future Role of Central Banks in Retail Payments: The Central Bank as Overseer
PDFPaper | PDFCommentary | PDFGeneral Discussion

Authors
PDFRon Berndsen
Head, Oversight Department
De Nederlandsche Bank

PDFBouke Buitenkamp
Overseer Retail Payments, Oversight Department
De Nederlandsche Bank

PDFJonathan Williams
Director of Strategic Development
Experian Payments

PDFSession 8: Conference Wrap-Up
PDFPaper | PDFGeneral Discussion

Conference Wrap-up
PDFBruce Summers
Former Director
Federal Reserve Information Technology

PDFConference Attendees