Donna J. Ward

Donna Ward

Senior Vice President, Administrative Services Division and Director of the Office of Minority and Women Inclusion
Federal Reserve Bank of Kansas City
1 Memorial Drive
Kansas City, Missouri


Donna J. Ward is senior vice president of the Administrative Services Division and director of the Office of Minority and Women Inclusion. She is a member of the Federal Reserve Bank of Kansas City’s Management Committee, which is responsible for strategic planning and policy direction.

Ms. Ward leads the Kansas City Fed’s administrative functions, including the financial management, human resources, facilities management and protection departments. In this role, she oversees the Kansas City Fed’s strategic planning efforts and financial operations, and provides strategic leadership for the development and implementation of workforce and inclusion strategies. Her responsibilities also include protective services for the Kansas City Fed’s premises, property, and personnel; the efficient use and maintenance of Tenth District facilities; and numerous other support services.

Ms. Ward began her career at the Kansas City Reserve Bank in 1989 as an assistant examiner. She achieved commissioned examiner status in 1994 and held various examiner and leadership positions in the Supervision and Risk Management Division prior to being appointed assistant vice president in 2003. In 2007, she was promoted to vice president and assumed responsibility for human resources.

Ms. Ward was named to her current position in 2010. She holds a bachelor's degree in Business Administration from Drury University and a Master of Business Administration degree from the University of Missouri-Kansas City (UMKC). 

Ms. Ward currently serves on the UMKC Executive Education Advisory Board, the UMKC Human Resources Advisory Board, and is a member of the Downtown Council of Kansas City and the Central Exchange. She has consulted the Central Bank of Iraq on strategic planning and workforce development strategies on behalf of the Financial Services Volunteer Corps.