Amy Cole is vice president of the Human Resources Department. She also serves as chair of the Management and Leadership Development Program (MLDP) Advisory Council. Ms. Cole joined the Bank in 2005 as an analyst in the Customer Relations and Support Office. In 2007, she rotated to the Customer Contact Center where she held various management roles.
In 2011, Ms. Cole transferred to the Human Resources Department as a manager and was appointed assistant vice president of Human Resources in 2013. She was promoted to her current position in 2015. Ms. Cole holds a B.S. degree in Business Management from the University of Missouri and a M.B.A. in Leadership and Change in Human Systems from the University of Missouri-Kansas City.