Department Information



Audit

The Audit Department provides and independent and objective assessment of the Tenth Federal Reserve District’s internal controls, risk management and governance processes. The department reports to the Audit Committee of the Board of Directors. Audit analysts provide analytical and project management support to Audit management and staff in completing various projects such as financial projections, budget preparation, and administration.

Cash Operations

The Cash Services Department performs several functions for the Federal Reserve System.  These include supplying currency and coin to Depository Institutions (DI’s); receiving and verifying deposits of unfit or excess fit currency and coins; circulating new currency received from the Bureau of Engraving and Printing and new coin received from the U.S. Mint; and destroying currency that is unfit for recirculation.  Cash analysts provide analytical and project management support to Cash management and staff by completing various projects related to budgeting, operational improvement, and planning efforts, as well as providing back-up management support for the operation.

Customer Relations and Support Office

The Customer Relations and Support Office (CRSO) is responsible for strengthening relationships with the Federal Reserve System’s financial services customers and promoting a national brand for System products and services.  CRSO analysts provide analytical and project management support to CRSO management and staff in completing various projects such as financial projections, budget preparation, and operational assessment and improvement.

Facilities Management

The Facilities Management Department is responsible for the efficient use and maintenance of the building complex.  Facilities analysts provide analytical and project management support to Facilities management and staff in completing various projects for all Facilities functions including maintenance, planning, office and property support services, and administration.

Financial Management

The Financial Management Department is responsible for coordinating the development of the Bank’s annual budget; monitoring the Bank’s financial performance in relationship to the approved budget; and ensuring compliance with accounting guidelines, acquisition guidelines, and travel policies.  Financial Management analysts provide analytical and project management support to department and Bank senior management in completing various projects for the District’s budget, performance evaluation, and strategic planning-related efforts.  A Bachelors degree in Finance or Accounting is required.

Human Resources

The Human Resources Department (HR) is responsible for developing and implementing human resources strategies to meet the evolving needs and challenges of the Bank’s workforce and environment.  Human Resources analysts provide analytical and project management support to department and Bank management in completing various projects related to the Bank’s benefits, compensation, and other human resources programs.

Human Resources Technology Center

The Human Resources Technology Center (HRTeC) leads the field of HR automation with a depth of experience and expertise in HR business and PeopleSoft applications.  HRTeC pursues value through the integration of technology into HR business processes across the Federal Reserve System.  Analysts in HRTeC provide analytical and project management support to management and staff in identifying and recommending new customer and operations solutions.

Information Technology

Information Technology (IT) responsibilities include Network, Telecommunications, Asset Management, Workstation Support, National Service Desk (NSD), and Information Security.  Each area provides distinctly separate functions and works closely together to achieve the common goal of supporting the efforts of business functions in the Bank and Federal Reserve System through information technology.  Analysts provide analytical and project management support, develop the budget and cost analysis, maintain administrative documents, and administer the division’s internal website.

Law Enforcement

Law Enforcement is responsible for protecting and safeguarding the Bank’s premises, property, personnel, and other assets.  Law Enforcement analysts provide analytical and project management support by completing various projects such as performance reporting, completing audits/reviews to ensure compliance with Federal Reserve System requirements, and assignments aimed at improving or achieving greater efficiency and effectiveness in operations.

Public Affairs

The Public Affairs Department works to increase the public's knowledge of the Federal Reserve and its purpose and functions.  Public Affairs communicates information about the Bank to employees and outside audiences through its publications, website, intranet, events, economic education efforts, and onsite Money Museum.  Analysts provide analytical and project management support to department management in completing various projects related to the Bank’s communication and education efforts.

Retail Payments Technology Services

Retail Payments Technology Services (RPTS) builds and manages a seamless, standardized, and integrated check processing platform that improves the nation’s payment system and meets the requirements of the Monetary Control Act.  RPTS consists primarily of two areas:  Applications and Architecture Group (AAG) and User Support and Operations (USO).  RPTS project administration analysts provide analytical and project management support to RPTS management and staff in completing various projects for the RPS budget, performance monitoring and reporting, and strategic planning-related efforts.

Technology Solutions Delivery

Technology Solutions Delivery (TSD) supports the Bank’s strategic focus on providing application develop and support for internal business lines and the U.S. Treasury.  The Bank partners the U.S. Treasury in the area of payments and technology development through the management, development, and support of the Payment Application Modernization (PAM) project, the Payment Information Repository (PIR) project, the Do Not Pay program, and the Financial Information Repository (FIR) project.  TSD analysts provide analytical and project management support to department management and staff in completing various projects such as financial projections, budget preparation, and operational assessment and improvement.

Wholesale Payments

The Kansas City Wholesale Operations Site (WOS), along with the Boston WOS, provides operations support to the Federal Reserve Districts for the FedWire Funds and Securities services, which includes the timely and accurate processing of funds and securities transfers.  The WOS also plays an active role in contingency related initiatives providing back-up for select duties performed by the Federal Reserve Bank of New York.  Wholesale analysts provide analytical support to department, Bank, and System Management in completing various projects related to budget, operational performance and improvement as well as strategic planning-related efforts.  Analysts also play an active role in contingency-related initiatives, including business resumption testing with customers.