Consumer Affairs



The Consumer Affairs department is responsible for the enforcement of federal consumer protection laws and regulations for our District's banking institutions. Consumer Affairs examiners assess bank programs for managing regulatory compliance risk, evaluate bank compliance with equal credit opportunity laws and ensure banks meet the credit needs of the communities they serve.

What to expect

  • Travel with an examination team to banks located throughout our District to analyze bank compliance with consumer protection laws and regulations and to assess the bank's overall compliance management program.
  • Interact directly with bankers regarding questions related to consumer protection regulations. Conduct ongoing monitoring of District banks.
  • Conduct oral presentations of examination findings to both bank and Federal Reserve management.
  • Write formal reports summarizing the examination findings and recommendations.

Search for job opportunities

The Federal Reserve Bank of Kansas City hires Consumer Affairs examiners with varying backgrounds and experience. Learn more by following the links below.