Unbanked and Underbanked Consumers

More than 2.3 million households in the Tenth Federal Reserve District - and 30 million nationally - rely on non-banks to meet all or some of their basic financial needs. To better understand this population, the Federal Reserve Bank of Kansas City conducted a qualitative research project involving dozens of unbanked and underbanked individuals.

Additional Research

Organizations Developing Solutions

  • Bank On Programs

    Bank On programs bring together local government, financial institutions, and community organizations to help improve the financial futures of unbanked families.

  • Center for Financial Services Innovation

    The Center for Financial Services Innovation is a non-profit focused on improving the quality and quantity of financial products and services for underbanked consumers.

  • REAL Solutions

    A National Credit Union Foundation program aimed at developing new financial products to meet the needs of underbanked consumers.

Help for Consumers