Congress gave the Federal Reserve the duty to implement the consumer protection laws that guard consumers in their relationships with financial institutions. Informed consumers know their rights and responsibilities and use information disclosed under these laws to compare and shop for financial products and services.

"Can a bank really ... " Keep adding new fees to my account? Call me at work about not making a loan payment? Not give me my money right after I deposit it? Not give me back my checks? Refuse to cash my check?   "How do I ... " Get a loan or deposit account from the Federal Reserve Bank? Get answers to other consumer-related questions? Know if an investment is a fraud or scam? Know if my bank is safe?   "What happened to ... " My bank? My bank account? The money in my account after I bought gas?